Legal

Privacy Policy

Effective date: July 7, 2026 · Last updated: July 7, 2026

Out Of Frame LLC ("we," "us," or "our") operates outofframe.agency (the "Website"). This Privacy Policy explains what information we collect, how we use it, and what rights you have. By using the Website, you agree to the practices described here.

1. Who We Are

Out Of Frame LLC

For purposes of the EU/UK General Data Protection Regulation, Out Of Frame LLC is the data controller for personal data collected through this Website.

2. Information We Collect

Information you provide directly

  • Name and email address when you submit a contact form or request a consultation
  • Company name and website URL
  • Any other information you choose to include in a message
  • Billing and account information if you become a client

Information collected automatically

  • IP address and approximate location derived from it
  • Browser type, device type, and operating system
  • Pages visited, time spent, and referring website
  • Date and time of access

We do not knowingly collect sensitive personal information such as government identification numbers, health data, or financial account credentials through this Website.

3. How We Use Your Information

  • Respond to inquiries and provide requested information
  • Deliver and administer our services
  • Send invoices and process payments
  • Improve the Website and understand how it is used
  • Send service-related communications
  • Send marketing communications where you have consented, with opt-out available at any time
  • Comply with legal obligations and enforce our agreements

Legal bases (GDPR). Where GDPR applies, we process personal data on the basis of: performance of a contract; your consent; our legitimate interests in operating and improving our business; and compliance with legal obligations.

4. How We Share Your Information

We do not sell your personal information. We share information only with:

  • Service providers who process data on our behalf, including website hosting, email delivery, analytics, and payment processing.
  • Advertising platforms such as Google Ads, where necessary to deliver our services to clients.
  • Legal authorities where required by law, court order, or to protect our legal rights.
  • A successor entity in the event of a merger, acquisition, or sale of assets.

5. International Data Transfers

We are located in the United States, and information we collect is processed there. If you access the Website from outside the United States, your information will be transferred to and processed in the United States. Where personal data is transferred from the European Economic Area or United Kingdom, we rely on appropriate safeguards, including Standard Contractual Clauses where applicable.

6. Cookies and Analytics

  • Essential cookies are required for the Website to operate and cannot be disabled.
  • Analytics cookies help us understand how visitors use the Website.
  • Marketing cookies may be used to measure advertising effectiveness.

You can control cookies through your browser settings. Disabling cookies may affect Website functionality.

7. Data Retention

We retain personal information only as long as necessary for the purposes described in this Policy, or as required by law. Contact inquiries are typically retained for up to 24 months.

8. Your Rights

California residents (CCPA/CPRA) have the right to:

  • Know what personal information we collect, use, and disclose
  • Request deletion or correction of personal information
  • Opt out of the sale or sharing of personal information (we do not sell or share it)
  • Not be discriminated against for exercising these rights

EEA/UK residents (GDPR) have the right to:

  • Access, rectify, or erase your personal data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time
  • Lodge a complaint with your local supervisory authority

To exercise any of these rights, contact us.

9. Security

We implement reasonable technical and organizational measures to protect personal information. No method of transmission or storage is completely secure.

10. Children's Privacy

The Website is not directed to children under 13, and we do not knowingly collect personal information from them.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect upon publication, and we will update the "Last updated" date above.

12. Contact

Questions about this Privacy Policy or our data practices? Send us a message and we'll get back to you within two business days.

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